MainReg Inc. is committed to complying with ICANN’s Registration Data Policy and applicable law. This page describes the mechanism and process for submitting requests for disclosure of non-public Registration Data (“Disclosure Requests”).

1. Purpose and Scope

Non-public Registration Data refers to registration data that is not publicly available via RDAP. Disclosure may be made only where a lawful and legitimate basis exists and where disclosure is permitted under applicable law and ICANN policy. Submission of a Disclosure Request does not guarantee disclosure.

2. Who May Submit a Disclosure Request

Any individual or entity may submit a Disclosure Request. All requests are evaluated on a case-by-case basis in accordance with the ICANN Registration Data Policy, applicable data protection laws, and MainReg’s contractual obligations.

3. How to Submit a Request

Please send your request via email to our designated contact address:

In accordance with Section 10.2 of the ICANN Registration Data Policy, your request must include sufficient information for MainReg to evaluate the request. At a minimum, please include:

• Full name of the requestor
• Organization name (if applicable)
• Valid email address and contact information
• Domain name(s) to which the request relates
• The specific Registration Data elements requested
• The purpose for which the data is requested
• The legal basis and jurisdiction supporting the request
• Any applicable reference numbers (e.g., court case number, UDRP case number, investigation reference)
• Supporting documentation demonstrating the legitimacy of the request (where applicable)
• A statement confirming the information provided is accurate and submitted in good faith

Requests that do not contain sufficient information may be delayed pending clarification or may be declined.

4. Processing and Timelines

MainReg processes Disclosure Requests in accordance with Section 10.5 of the ICANN Registration Data Policy:

• MainReg will acknowledge receipt of a properly formatted Disclosure Request without undue delay and no later than two (2) business days from receipt.
• MainReg will respond to the Disclosure Request without undue delay and no later than thirty (30) calendar days from the date of acknowledgment, absent exceptional circumstances.

Where exceptional circumstances apply, MainReg will inform the requestor accordingly.

5. Response and Method of Disclosure

If a Disclosure Request is approved, the requested Registration Data will be provided via secure electronic means, such as a secure MainReg system link or other secure communication method, with the relevant information provided. If a request is denied, MainReg will provide a response indicating that the request has been declined and, where appropriate, a general explanation for the decision.

6. Additional Information

For further guidance, please consult the ICANN Registration Data Policy: ICANN Registration Data Policy.