MainReg Inc. is committed to complying with ICANN’s Registration Data Policy and applicable law. This page describes the mechanism and process for submitting requests for disclosure of non-public Registration Data (“Disclosure Requests”).

1. Purpose and Scope

Non-public Registration Data refers to registration data that is not publicly available via RDAP. Disclosure may be made only where a lawful and legitimate basis exists and where disclosure is permitted under applicable law and ICANN policy. Submission of a Disclosure Request does not guarantee disclosure.

2. Who May Submit a Disclosure Request

Any individual or entity may submit a Disclosure Request. All requests are evaluated on a case-by-case basis in accordance with the ICANN Registration Data Policy, applicable data protection laws, and MainReg’s contractual obligations.

3. How to Submit a Request

Please send your request via email to our designated contact address:

In accordance with Section 10.2 of the ICANN Registration Data Policy, your request must include sufficient information for MainReg to evaluate the request. At a minimum, please include:

• Full name of the requestor
• Organization name (if applicable)
• Valid email address and contact information
• Domain name(s) to which the request relates
• The specific Registration Data elements requested
• The purpose for which the data is requested
• The legal basis and jurisdiction supporting the request
• Any applicable reference numbers (e.g., court case number, UDRP case number, investigation reference)
• Supporting documentation demonstrating the legitimacy of the request (where applicable)
• A statement confirming the information provided is accurate and submitted in good faith

Requests that do not contain sufficient information may be delayed pending clarification or may be declined.

4. Processing and Timelines

MainReg processes Disclosure Requests in accordance with Section 10.5 of the ICANN Registration Data Policy:

• MainReg will acknowledge receipt of a properly formatted Disclosure Request without undue delay and no later than two (2) business days from receipt.
• MainReg will respond to the Disclosure Request without undue delay and no later than thirty (30) calendar days from the date of acknowledgment, absent exceptional circumstances.

Where exceptional circumstances apply, MainReg will inform the requestor accordingly.

5. Decision, Response Method, and Method of Disclosure

5.1 How MainReg communicates the disclosure decision

MainReg will provide a written decision for each Disclosure Request using the requestor contact details provided in the request. The disclosure decision will be communicated via email and may include a secure one-time, time-limited link to a MainReg system page to view the decision.

• Approval: MainReg will confirm approval and specify the Registration Data elements that will be disclosed.
• Partial approval: MainReg will specify which Registration Data elements will be disclosed and which elements are denied.
• Denial: MainReg will confirm denial and, where appropriate, provide a general explanation of the basis for the decision.

5.2 How MainReg provides the Registration Data if approved

Where approved (in full or in part), MainReg will provide the disclosed Registration Data via secure electronic means, such as a secure one-time, time-limited MainReg system link or another secure communication method. MainReg will not disclose data beyond the scope approved in the decision.

MainReg documents the receipt and handling of Disclosure Requests in accordance with its contractual obligations and applicable law.

6. Additional Information

For further guidance, please consult the ICANN Registration Data Policy: ICANN Registration Data Policy.